Frequently Asked Questions
Everything you need to know about bringing OLFA into your home.
What materials are used in OLFA home products?
We prioritize sustainability and durability, using premium materials such as FSC-certified wood, organic textiles, and high-grade ceramics to ensure every piece lasts a lifetime.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. For larger furniture items, our white-glove delivery service may take 10-14 business days to ensure safe handling and assembly.
Do you offer international shipping?
Currently, OLFA ships to the continental United States, Canada, and select European countries. Shipping rates and delivery times vary based on your specific location.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made furniture is non-refundable.
Are your products covered by a warranty?
Yes, all OLFA furniture pieces come with a 2-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.
How can I track the status of my shipment?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to our logistics portal to monitor your delivery in real-time.